Frequently Asked Questions
General Information
No. Tours at Mayla Pompano are always complimentary and simple to book on our "schedule a tour" menu. We invite you to experience our luxury apartment community through a personalized guided or virtual tour with one of our leasing professionals.
Walk-ins are always welcome during office hours. Scheduling an appointment is recommended to ensure a leasing specialist is available to provide a personalized experience.
Our onsite management team is available seven days a week and is committed to delivering responsive, personalized service before and after move-in.
Applications can be completed online through our secure leasing portal or in person with assistance from our leasing team.
Most applications are reviewed within 24 to 72 hours after all required documentation has been received.
Move-in costs vary based on your apartment home, lease terms, current promotions, and approved security deposit. Our leasing team will provide a complete cost breakdown before you sign your lease agreement with a personalized welcome letter.
Have your photo ID, proof of income, and any requested documentation ready. Our team is happy to guide first-time renters through every step of the leasing process to ensure a positive experience.
Residents can conveniently pay rent online through the Resident Portal using approved payment methods like debit, credit card, ACH, and FLEX pay to split your rental payments.
After move-in, you'll receive access to the Resident Portal where you can make payments, schedule recurring payments, review your balance, and submit maintenance requests.
Monthly charges vary depending on your lease agreement and selected services. Your leasing consultant will review all recurring charges before move-in.
Yes. Residents are required to maintain renter's liability coverage throughout their lease term. You may choose to use a 3rd party provider or our customizable property insurance option.
Utility responsibilities are in addition to your rent amount. Our leasing team will provide a complete utility breakdown during the leasing process.
Before your move-in date, we'll provide a welcome letter with utility provider information and setup instructions to make your transition simple.
High-speed fiber internet service are available through multiple providers. Contact our leasing team for the latest provider information and promotions.
Referral incentives may be available throughout the year. Contact our leasing office for current offers.
Residents are welcome to have guests while ensuring they comply with community policies and lease guidelines.
Lease pricing varies based on availability, market conditions, and current promotions. Contact our leasing team for available options.
Transfer policies vary by community and are subject to management approval. Our leasing team will review your individual situation and explain any transfer options, deposits, or applicable fees before you make your decision.
| Subletting is not permitted under your lease agreement. |
Early lease termination is governed by your lease agreement and applicable Florida law. Our team can explain the two available options and applicable fees.
We do offer short term leases, but lease terms vary based on availability and seasonality. Please contact our leasing team for current short-term lease options and pricing.
Corporate leasing opportunities may be available. Contact our leasing office to discuss your company's housing needs and current availability.
Amenities
While we do not have furnished homes, we do partner with a 3rd party provider to assist you in your furniture needs. Please contact our leasing team for current options.
Mayla Pompano offers 24-hour thoughtfully curated resort-style amenities designed to elevate everyday living, including luxury resident spaces for wellness, relaxation, entertainment, and remote work. Visit our Amenities page or schedule a tour to experience them firsthand.
Pool and amenity deck hours are established to provide residents with an enjoyable experience while respecting the community. Current hours for the pool is 7am-10pm with all other interior amenities open 24-hours.
Yes. Resident parking is available within our gated parking garages, with additional guest parking subject to community guidelines. Ask our leasing team about reserved parking options and current policies.
Every apartment home includes an in-home washer and dryer for your convenience.
Our apartment homes feature modern kitchens with premium stainless steel appliances designed to complement today's lifestyle. These appliances include washer, dryer, refrigerator, range/oven, and gourmet kitchen layout. Specific finishes may vary by floor plan.
Our leasing professionals can provide the latest 3rd party furnishing options. Please stop by or give us a call.
Residents enjoy a secure ButterflyMX digital package management system where packages will be recorded and stored. Delivery procedures vary based on package size and carrier.
Residents enjoy access to the fitness center 24-hours a day.
Our fitness center features state-of-the-art Matrix & Echelon Reflect equipment. We have a wide selection of cardio equipment, strength-training machines, and free weights, and digital training experiences to support a variety of workout routines.
To promote a comfortable living environment, quiet hours are observed in accordance with the community rules from 10pm-7am daily. Some reservable spaces may require advance booking for private events.
Pet Policy
Absolutely. Mayla Pompano proudly welcomes pets because we know they're part of the family.
One-time pet fees and monthly pet rent apply. Contact our leasing team for current pricing and pet policy details.
Certain aggressive and/or breed restrictions apply in accordance with our pet policy. Contact our leasing office for complete details.
We do not offer an onsite pet park, but Mayla Pompano is a 92% walking score that offers a wide array of walking/play spaces for your furry friend. You will not have difficulty finding a space in Pompano Beach to enjoy time with your furry friend. Pompano Beach has a wide selection of communal pet parks as well in walking distance.
Location
The nearest cross streets to Mayla Pompano are 23rd Avenue, 24th Avenue, 25th Avenue, & Atlantic Blvd.
Mayla Pompano is conveniently located in Pompano Beach parallel to Publix with easy access to major roadways including I-95 and Federal Highway. Our address is located on our Contact Us page for convenient navigation use.
The nearest cross streets to Mayla Pompano are 23rd Avenue, 24th Avenue, 25th Avenue, & Atlantic Blvd.
Yes. Public transportation options are available nearby, making it easy to travel throughout the area. This will include local bus stops and free use of the Circuit golf cart around Pompano Beach.
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